Google offers a lot of useful services and one of my favorites is Google Alerts: http://alerts.google.com. This free tool allows you to designate keywords and get notified via email when they are mentioned on websites, blogs, online news channels, and more.
Here are ways to leverage Google Alerts for your business:
1. Book or Other Titles – If you have written a book (or books!), or distribute articles for online marketing purposes, create an alert for each article title so that you can track where your book is mentioned or your articles appear.
2. Personal Name – Find out where you’re mentioned online. This is especially important for authors, speakers, celebrities, and individual service providers.
3. Business Name – Keep track of websites that mention your company. This is an opportunity to send a note of thanks or address an issue if something derogatory is posted, like a complaint about customer service. Big companies track mentions of their businesses online and you should, too.
4. Website – Track where your website is mentioned by creating an alert for your domain. Leave off the leading “www” and instead just specify your domain and extension, such as “authoritypublishing.com.”
5. Blog – If you host a blog, follow the website guidelines above to create an alert for your blog domain.
6. Industry Research – To stay on top of industry news, create alerts for keywords and key phrases for your industry. For example, I have an alert for “publishing industry.” This makes it easy to stay on top of news, competition, trends, and much more.
7. Competitive Research – If you want to find out who is talking about your competition or where they are being mentioned, create alerts for each competitor’s business name and/or website URL.
8. Lead Generation – If breaking news can produce leads for your company, use Google Alerts for related phrases. For example, if you own a human resources firm and want to find out what companies are hiring in Sacramento, you could create several alerts: “now hiring Sacramento,” “job posting Sacramento,” and “job listing Sacramento.”
9. Lead Research – If there is a company or client that you want to land, create alerts to stay on top of their most recent online activity. This can provide valuable insight into what the company is up to and who is talking about them.
10. Client Research – Track activity for your top 10 or 20 existing clients. This can give you valuable insight into what they’re up to, and also provide you with reasons to contact them. For example, if one of your clients receives major media coverage, you will learn about it right away and can send them a note of congratulations.
Google Search Tips
Exact Keyword Search: You can specify exact keywords by putting a plus sign (+) in front of the word. For example, if you search for the word “publish,” Google search results would include “publishing” and “publisher.” Adding a plus sign to the beginning of the word (+publish) will ensure that you only receive exact matches.
Exact Key Phrase Search: When you search for a phrase, Google results will return anything that includes all of the words in the phrase—not that exact phrase. But if you enclose your search in quotes (“how to publish a book”), the results will only include that exact phrase.
Alternate Keyword: To return a search with alternate results, use “OR” between the words (the letters “O” and “R” must be capitalized). For example, “author OR writer” will return results with either keyword. For a more complex search, you can put part of the phrase in parentheses: (author OR writer) “business books.”
Synonyms: If you want your search results to return related terms, use a tilde (~) in front of the word. For example, if you use this feature to search for the word “~author,” Google returns results that include “book,” “writer,” and “literature.”
Search a Single Website: If you want to track new entries on a specific site, you can use the “site:” operator. For example, if you want to track mentions of business books on the New York Times website, your search would look like this: “business book” site:nytimes.com.