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Sheila Cox

Sheila Q. Cox
Sheila Cox
The Technology Takers: Leading Change in the Digital Era
This guide for managers gives tips for change leadership and transformative leadership in the digital era. Drawing on recent research and case studies, the guide presents a ‘playbook’ of five frameworks for establishing and sustaining technology-driven organizational change, from creating a change management function, to establishing governance of technology adoption, advocating for continuous change, training staff, and evaluating managers’ embrace of technology change. The authors bring backgrounds in political science and law as well as management consulting as they explain how to avoid failed technology experiments, let go of outdated technologies, and create value through data analysis and behavior change.
Charlotte, NC USA
Sheila Cox is a Harvard-educated speaker, change management consultant, and co-author of the new book “The Technology Takers: Managing Change in the Digital Era”. She leads transformational change at the intersection of technology and human behavior.

After earning a BA in Psychology from Harvard, Ms. Cox became a systems engineer at IBM, designing and implementing application software. A pioneer in ERP (Enterprise Resource Planning), Ms Cox was part of the IBM programming team that developed COPICS (Communication-Oriented Production Information Control System). While working at IBM, she earned an MBA at the University of Chicago. Along with two colleagues, Ms Cox created and led the organizational change management practice at KPMG/BearingPoint.

Combining hands-on experience in information systems implementation with an in-depth understanding of organizational, team, and individual behavior, Ms. Cox founded Performance Horizons, a change management firm. For more than 30 years, Ms. Cox has helped management teams successfully adapt to change.