Ken McGarrie
Genre
Services Offered
Restaurant Help
Most Recent Book Title
The Surprise Restaurant Manager
Book Description
Surprise – you’re in charge now! Steady money and new opportunities awaited as you moved up from server or bartender to front-of-house manager. But too often, restaurant management find themselves leading with minimal training, a ton of responsibilities, and no clue how to improve.
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Location (city/state/country)
Chicago, IL
Author bio
Ken McGarrie is the cofounder of Korgen Hospitality, a nationwide consulting firm dedicated to helping restauranteurs reach their absolute potential with effective leadership and maximum profitability. For the past two decades, he has helmed many successful restaurants, bars, and entertainment-based venues with a relentless focus on anticipatory service, staff empowerment, and attentive hospitality. He has helped launch new concepts and train hospitality leaders throughout the U.S. and Canada.

After failing to start an exceptional college band with only average talent, Ken worked as a server/bartender while writing for magazines and newspapers. He started in management the same way that many people do – by surprise. When his GM asked if he would take a set of keys and open the restaurant on occasion, he was suddenly promoted to manager with no training or preparation, like so many others in the industry.

Ken went on to open and manage numerous successful restaurants and entertainment venues. With Korgen Hospitality, he has an exceptional client list, including helping open over twenty restaurants with Celebrity Chef Fabio Viviani nationwide.

An amateur guitarist, avid podcast enthusiast, and stand-up comedy devotee, Ken is currently based in Chicago, Illinois.
Professional Speaker Topics
Restaurants... And 80's hair metal guitarists.
Favorite Quote or Personal Motto

It's just a ride.

  • The Surprise Restaurant Manager

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