Mr. Pinsonnault is an experienced learning and development expert. Over the years, he has designed and facilitated several hundred programs for all levels of management, employee categories and professionals. In addition, his fluency in both official languages greatly facilitates interactions with his clients.
UNIVERSITY TRAINING EXPERIENCE
From 2008 to 2011, he was a member of the Industrial Relations Centre of Queens University, involved in several leadership development programs. From 2015 to 2019, he joined the Schulich School of Business of York University, where he was involved in various programs destined for corporate leaders, both nationally and internationally.
CONFERENCES AND SYMPOSIUMS
Jean-François’ reputation as a dynamic speaker is widely recognized. Over the years, he acted as a speaker and the master of ceremonies at numerous national and international conferences and symposiums. Here are a few representative examples:
• International Type Users Association in South Africa
• The Ontario Correctional Services Conference (Provincial)
• The Nova-Scotia and the Alberta Association of Public Service Managers (Provincial)
• The Health Canada Conference (Federal)
• The Desjardins General Insurance Group (DGIG) annual conference (Business)
• The HR conference for L’Association Québécoise d’établissements de santé et de services sociaux (AQESSS)
RESEARCH AND WRITING
As a subject matter expert, he participated in a significant research project on leadership in Canada, directed by Amal Henein and Françoise Morissette. In 2007, this effort concluded in the publication of Made in Canada Leadership (English version – John Wiley & Sons) and Leadership: sagesse, pratique, développement (French version – Édition de l’Université de Sherbrooke). Following the publishing, he contributed to disseminating the concepts and models presented in the book. He also wrote several articles on individual leadership of the LeaderCity Canada project, a digital resource on leadership presently in the hands of the Government of Alberta. In January 2017, he launched his first book – ‘Lasting Touch,’ a memoir on the support of elderly parents, combining personal life experience and practical suggestions. He recently published his second book – Ageing Safely in the Home of YOUR Choice, based on his own experience as a family caregiver and research on best practices that allow seniors to live in the home of THEIR choice. The book is due in French in the summer of 2022. This latest book contains hundreds of ideas and tips for seniors and their families to transform the home of their choice into a senior-friendly environment.
Jean-François worked for more than twenty years in the private sector before joining the Federal Public Service as a professional in organisational development and as a consultant in learning and development. Since 2017, he has conducted presentations on customizing and adapting homes into a senior-friendly environment across Canada.
The Canadian International Institute of Applied Negotiation assigned him the training and development of French-speaking peacekeepers charged with a mission in Haiti in 2004 (difficult political situation). He also trained inspectors in anticipation of their trip to Iraq in 2003-2004 to discover potential arms of mass destruction (Tense and explosive situation).
2. Conflict Management,
3. Exemplary Customer Service,
4. Leadership versus Management.
5. Customizing a home environment by identifying, eliminating or mitigating risks.
* "No matter what you've done for yourself or humanity, if you can't look back on having given love and attention to your own family, what have you really accomplished?" Lee Iacocca
* "It takes a global village to care for our elders." Jean-Francois Pinsonnault