Most Recent Book Title
Positive People Experiences
Book Description
A brief collection of essential elements for business success. It's short, cnsider and easy to understand. In the words of one reader: Although each one of these 8 ingredients for success is a gem on its own the 43 ways of dealing with clients and customers as well as one's own work groups will assure not only business success but also a viable and comfortable way of being. This booklet is highly recommended for anyone who works with groups, any groups.
Additional Book Titles
Communication Cases: Building Interpersonal Skills in the Veterinary Practice.
Location (city/state/country)
La Jolla, CA, USA
Author bio
Carolyn has many years of experience training in a variety of organizations, businesses and agencies throughout the world. Her writings (books, blogs, magazine articles) reflect her knowledge and expertise.

Carolyn earned her PhD from the State University of New York at Buffalo in interpersonal and organizational communication, and she is the founder and principal consultant for the non-profit educational corporation known as ICS, Inc. (Interpersonal Communication Services, Inc.) She has worked with parents, working professionals, university students and non-profit groups.
Professional Speaker Topics
The Magic That Brings Clients Back
10 Communication Barriers To Avoid
Ways to Demonstrate That You Care
7 Communication Gaffes to Avoid.
How To Make Hard Communication Easy
When It’s The Wrong Time to Talk
Favorite Quote or Personal Motto

“A good listener is not only popular everywhere, but after a while he knows something.” Wilson Mizner

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