How do I join the Nonfiction Authors Association?
Please visit our Join page and choose a membership level.
How do I upgrade to an Authority or VIP Member?
Go to the Join page, and choose your membership level and payment option. Once your payment is processed and you login to this site, you will have immediate access to premium features.
What is the difference between Authority and VIP membership?
VIP membership is our “all you can eat plan.” It includes Platinum registration for the Nonfiction Writers Conference in May and our Fall conference in November. It also includes access to our 12-module Ultimate Author Marketing video course, and all of our popular Author Toolkits. Total added value for VIP: $1,653!
What if I don't use Paypal?
Paypal is NOT required to join! Please send your request via email to Chela and she will make arrangements with you.
What if I don't want to pay online?
We are happy to process payments manually by phone. Please send your request via email to Chela and she will make arrangements with you.
How do I change my password?
What if I'm having trouble logging in or I get locked out?
Please send an email to customer service for help.
How do I set up a NEW public profile?
How do I revise my existing public profile?
You will need to locate your profile in the member directory to make changes. Make sure you are logged in to the site, and then click on the Member Directory menu at the top or in the right sidebar. Locate your profile and once displayed, click on the Edit button.
How do I access the PODCAST recordings and other member benefits?
Authority and VIP members have access to recordings of our teleseminars, bonus downloads, and other benefits. To access member benefits, make sure you’re logged in and then visit the NFAA Member Dashboard.
Is membership in NFAA tax deductible?
We are not a non-profit, though your membership fees may still be considered an educational or other business expense. Please speak with your accountant for advice.
How do I update my credit card?
Note: you must have a PayPal account for this option.
Log in to your PayPal account.
Click Wallet at the top of the page.
Click the card you want to update.
Enter the new expiration date and the last 3-digit security code (CSC) on the back of the card.
How do I cancel my membership?
You can cancel your membership at any time. This is done through your Paypal account. Here are the steps:
1. Login to Paypal
2. Click on “Account Settings” in the upper right, next to the Logout button
3. Click on “Payments”
4. Scroll down and click on “Manage automatic payments”
5. Click on the link for the pre-approved payment to Nonfiction Authors Association or Stephanie Chandler Enterprises, LLC, click on “Cancel” and follow the instructions to cancel future payments.
Note that once you cancel your paid membership, you will lose access to all premium features on the website including teleseminar recordings, weekly homework, discounts, etc.
Additional Contact Information
Do you have a question that isn’t listed here? Please send us an email.